OFFERING Exceptional service on COMMERCIAL ICE MACHINES, Refrigeration AND Air Conditioning.
OFFERING Exceptional service on COMMERCIAL ICE MACHINES, Refrigeration AND Air Conditioning.
Effective October 24, 2026 · Last updated October 24, 2026
These Terms & Conditions (“Terms”) govern your use of bgrefrigeration.com and the services provided by B&G Refrigeration (“B&G Refrigeration,” “we,” “us,” or “our”). By using this website, submitting a form, or requesting service from us, you agree to these Terms. If you do not agree, please do not use this website or request service.
On this page
B&G Refrigeration is a licensed commercial refrigeration, ice machine, restaurant equipment, and air conditioning contractor based in Jacksonville, Florida, operating under State license CAC-1813635 / EC13014835.
You may use this website to learn about our services and to contact us about work you would like performed. You agree not to use this website to submit false or misleading information, to submit another person’s contact details without their permission, to send automated or bulk submissions, to attempt to gain unauthorized access to our systems, to interfere with the operation of the site, or to use it for any unlawful purpose.
We work to keep the content of this website accurate and current, but it is provided for general information only. Descriptions of services, equipment, brands, and service areas may change, and the website does not constitute a professional diagnosis, a recommendation for your specific equipment, or an offer to perform work at a particular price.
Submitting a form on this website or contacting us is a request for service, not a confirmed appointment and not a contract. A request becomes a scheduled job only when we confirm it with you directly by phone, text, or email.
Any price we discuss before inspecting your equipment is a preliminary figure based on the information you provide. Firm pricing is given in a written estimate or on the invoice after we have inspected the equipment. If the work required turns out to be different from what was quoted, we will inform you and obtain your approval before proceeding. Diagnostic, trip, and after-hours charges, if any, are disclosed to you before we perform the work.
Appointment times are scheduled windows and may be affected by earlier jobs, parts availability, weather, and emergency calls. We will keep you informed of material changes. To allow us to work safely and efficiently, you agree to:
If you need to cancel or reschedule, please tell us as early as you can by calling (904) 620-0081. If a cancellation, missed appointment, or inability to access the equipment results in a charge, we will tell you the amount before it is applied. Special-order parts that have already been purchased for your job may not be eligible for cancellation or return.
Charges for labor, parts, refrigerant, materials, permits, and applicable taxes are set out in your estimate or invoice. Unless your written estimate or agreement with us says otherwise, payment is due upon completion of the work. We may require a deposit for equipment orders, installations, or large projects. Late balances may be subject to interest and reasonable collection costs to the extent permitted by Florida law. Title to installed parts and equipment passes to you once payment is received in full.
Parts and equipment we supply carry the warranty offered by their manufacturer, not by us. We will identify the applicable manufacturer warranty on your estimate or invoice and will assist you in submitting a claim where we can. Manufacturer warranties typically cover the part itself and do not cover the labor to diagnose, remove, or reinstall it unless stated otherwise.
We warrant that our labor will be performed in a workmanlike manner consistent with applicable codes and industry practice. The period and terms of our labor warranty for a given job are stated on your estimate or invoice. To make a claim, contact us at (904) 620-0081 or info@bgrefrigeration.com and allow us a reasonable opportunity to inspect and correct the work. Our workmanship warranty does not apply to:
Refrigeration and HVAC systems can fail progressively, and work on aging equipment can reveal additional problems. We cannot guarantee that a repair will prevent future unrelated failures, that a leak will be found in a single visit, or the long-term availability or price of refrigerants and discontinued parts. Refrigerant handling is performed in accordance with applicable federal and state regulations.
To the fullest extent permitted by law, B&G Refrigeration is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, business interruption, spoiled or lost product or inventory, or the cost of substitute equipment or temporary cooling, arising out of your use of this website or our services. To the fullest extent permitted by law, our total liability for any claim relating to a particular job will not exceed the amount you paid us for that job. Nothing in these Terms limits liability that cannot be limited under Florida law, including liability for our own gross negligence or willful misconduct. If protecting perishable product is important to you, we encourage you to maintain appropriate insurance and backup arrangements.
You agree to indemnify and hold harmless B&G Refrigeration and its owners, employees, and subcontractors from claims, damages, and reasonable costs arising out of your breach of these Terms, your failure to disclose a known hazard or unauthorized modification, or your instruction to proceed against our written recommendation.
These terms apply to text messages sent by B&G Refrigeration, a licensed commercial refrigeration, ice machine, restaurant equipment, and air conditioning contractor in Jacksonville, Florida, reachable at (904) 620-0081 or info@bgrefrigeration.com.
What we send. Our text message program is service related. The messages we send are limited to:
We do not send promotional or marketing text messages under this program.
How you opt in. You opt in by giving us your mobile number when you request service, submit a form on our website, or ask us to text you about a job. Consent to receive text messages is not a condition of purchase or of any service we provide.
Message frequency. Message frequency may vary and depends on the service you request and the status of your job.
Cost. Message and data rates may apply. Your mobile carrier, not B&G Refrigeration, sets those charges.
How to stop. Reply STOP to any message from us to unsubscribe. You will receive a single message confirming that you have been unsubscribed, after which we will not send you further texts under this program. You can also ask us to stop by calling (904) 620-0081 or emailing info@bgrefrigeration.com.
How to get help. Reply HELP to any message, call (904) 620-0081, or email info@bgrefrigeration.com.
Delivery. Carriers are not liable for delayed or undelivered messages.
Privacy. We do not sell or share mobile information, or text message opt-in and consent data, with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle your information.
The content of this website, including text, images, graphics, and the B&G Refrigeration name and logo, is owned by B&G Refrigeration or used with permission and is protected by applicable law. You may view and print pages for your own use in connection with our services. You may not copy, republish, or use our content, name, or logo for commercial purposes without our written permission. Manufacturer names and brand marks appearing on this site belong to their respective owners and are used only to identify the equipment we service.
This website may link to third-party websites and resources. We provide those links for convenience and do not control or endorse their content, products, or practices, and we are not responsible for them.
This website is provided on an “as is” and “as available” basis. We do not warrant that it will be uninterrupted, error-free, or free of harmful components, and we may change, suspend, or discontinue any part of it at any time.
These Terms and any dispute arising from them, from this website, or from our services are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. You and B&G Refrigeration agree that the exclusive venue for any action will be the state or federal courts located in Duval County, Florida, and each party consents to the jurisdiction of those courts.
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Where a signed proposal, estimate, service agreement, or invoice between you and B&G Refrigeration conflicts with these Terms for a specific job, that document controls for that job.
We may update these Terms from time to time. The “Last updated” date at the top of this page shows when the current version took effect, and the version in place when your work was authorized applies to that work.
B&G Refrigeration
3230 Kline Road
Jacksonville, FL 32246-3635
Phone: (904) 620-0081
Email: info@bgrefrigeration.com
State license: CAC-1813635 / EC13014835
See also our Privacy Policy.
